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Your opinion matters!

Miretti Group is committed every day to offer its customers the best support for explosion-proof conversions and emission control systems.

Customer experience is very important to us. Equally essential is the feedback we receive. Every comment from our customers is valuable, as it offers us food for thought to understand how to improve and enhance our services in the future.

This is why we kindly ask you to invest a few minutes of your time and share your opinion with us. You can fill out the following form anonymously, or you can leave your contact details if you wish to be contacted. You can also choose to answer all questions, or only some of them. Alternatively, you can call us directly.

Thank you in advance for your time!

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How would you rate your satisfaction with the service provided by Miretti?

Would you like to motivate your previously indicated level of satisfaction? What did you like most and what did you like least about the service provided by Miretti? (This will help us better understand your evaluation)

Which Miretti department did you deal with?

Would you like to be contacted by our customer care team to further elaborate on your comment?

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To support its customers, the Miretti Group has created a distributed network of local service centres, connected to the headquarters and equipped to carry out both commercial activities and on-site assistance.

In addition to the numerous locations worldwide, the Customer Care office at the Group’s headquarters ensures a constant, effective, and meticulous dialogue with customers throughout the entire supply process, managing the relationship at a centralised level.

We believe in the importance of Service Quality provided to our customers;
We believe in the Added Value of Relationships with our customers;
We believe in Listening and Dialogue with all the stakeholders in our market.

We are fully aware of the importance of Continuous Improvement, pursued within the company day after day, with the primary goal of ensuring increasingly effective services to our customers and to all the companies that interact with our team.

Our desire is that customers can appreciate Miretti not only for the efficiency of Atex/explosion-proof/fume reduction solutions, but also for the reliability of the relationship built with our team.

Miretti’s explosion protection services and solutions support major groups, global manufacturers, OEMs and end users in achieving full compliance with industry-specific Explosion Proof standards and regulations: ATEX, IECEx, NEC. 